| FAQ |
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| General Information • Q : How far in advance do I need to book my event or class? A: Typically, All events and classes are book not later than 30 days prior. Individual circumstances may apply. • Q: What is required to secure the date for my event? A: Either a $500 (non-refundable) booking fee or 50% the Service Agreement total (of which $500 is non-refundable) for catered events and personal chef services. For cooking classes/ lessons, the Service Agreement total is due to secure the date of the event. In the event of a cooking class cancellation, all monies paid to date will be credited for a future date and are non-refundable. (See policy statement for full description) • Q: How can I pay for my event or cooking class? A: Sizzlin’ Skillet Productions accepts Credit Cards, Paypal, Checks, Money Orders, and Cashiers Checks as form of payment. • Q: What sort of receipt or records will I receive for my payment? A: In the event of a credit card or Paypal transaction, an invoice will be emailed to you immediately after the transaction is complete. In the case that a check, MO, or cashiers check payment is mailed, a copy of the document embedded in an invoice will be emailed to you upon the payment being received. • Q: Can I make payments on larger Service Agreement totals? A: Yes. A payment schedule will be set on the Service Agreement and the policy for payments is set forth on the policy statement. • Q: What If I need to cancel or postpone my event? A: The policy for cancellation is set forth on the policy statement. • Q: What do I need to do prior to the arrival of Sizzlin’ Skillet Productions staff? A: The work area should be adequately clean and free of unnecessary items, and all linens, china, paper goods, food supplies, etc being supplied by the client should be readily available. In the absence of the host or contact person during set up, a liaison should be appointed for any information or questions regarding the event or class. • Q: What if I want to supply all or part of the food and or beverages or supply part of the staffing? A: A client may supply all or part of the food and or beverages after signing the release of liability attached to the policy statement. Sizzlin’ Skillet Productions does not allow for client supplied staffing. • Q: Can Sizzlin’ Skillet Productions supply the alcoholic beverages for my event? A: Sizzlin’ Skillet Productions is neither Licensed nor Insured for the sales, distribution, or re-sale of alcoholic beverages. The Staff of Sizzlin’ Skillet Productions can “serve” or “pour” client supplied alcoholic beverages, but can not collect money for said beverages. In most cases, Sizzlin’ Skillet Production clients opt for a supplied fully licensed and insured contracted Bar Service, which can be arranged and coordinated through Sizzlin’ Skillet Productions and will be outlined on your Service Agreement. • Q: Can Sizzlin’ Skillet Productions arrange for all needed party supplies (i.e. tables, chairs, linens, china, etc)? A: Yes. Sizzlin’ Skillet Productions arranges all need party supplies through a contracted vendor. All contracted party rentals will be outlined in the Service agreement for your event. |
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| Though much information is contained on this website, here are but more answers to questions many new clients ask. Should you have additional questions... Please dont hesitate to Contact Chef David |
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